How to Download a Digital Product
Where can I find my digital purchases in my account?
- Sign in to Eagles-svg.com and go to Your account.
- Go to Downloads.
- On the Download page, you’ll find information organized into columns: Product (the product you purchased), Downloads remaining (number of downloads left), Expires (expiration date), and Download (download button). To download a file, simply click the “Download” button in the same row as the product you want. The file will automatically download to your device.
You can download files an unlimited number of times without any time restrictions. Typically, you can access your files anytime on your Account page, unless the transaction has been canceled or deleted
I purchased a digital item, but I don't have an Eagles-svg.com account
- If you purchase a digital download product as a guest, you will receive a download link in the order confirmation email after successful payment. For pre-ordered digital items, the download link will be sent after the order is processed and payment is completed.
Note: Please double-check the email address you provide during checkout to ensure you receive the email containing the download link.
I can’t find my download notification email
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding [email protected] to your address book or safe list can help you locate these emails in the future.
For now, you can still access your digital purchases in your account.
As a graphic designer, not a web developer, I may occasionally encounter minor issues during the upload and download of design files. I sincerely apologize for any inconvenience this may cause.
If you experience any problems, please don’t hesitate to contact me at [email protected]. I’m always happy to help.
Thank you for choosing our services!
Happy Crafting!!!
Guide to add items to cart and checkout.
Step 1: Click on “ADD TO CART” on the files you want to purchase.
Step 2: Once done adding the files, click the “CHECK-OUT” tab.
On the checkout page, enter your payment details. Be sure to enter your correct email address to ensure the files are sent to the right email.
Step 3: Click PROCEED TO PAYPAL to complete payment. You DO NOT need to have a PayPal account to buy, PayPal will give you an option to use your credit/debit card. Just enter your email address on PayPal page whether you have or don’t have PayPal account. PayPal will guide you on how to seamlessly complete the Payment.
Download guide, there are 3 download options.
Option 1: Download via direct link.
►After payment, you will be automatically redirected to the download page with the download link. Click on the file to download. SEE BELOW.
(If you don’t see the download button, please refresh the page (F5). Please do not close the page, just refresh it.)
Option 2: Download via email.
- After payment, in addition to being redirected to the download page, we will also send you an invoice email with the download link from [email protected] to the email you provided in the previous checkout form. Please check your email inbox for the email sent from [email protected] (please check your spam folder as well, as it may be there sometimes).
- Click on it to download. SEE BELOW.
Option 3: Download via account.
Note: Create an account and log in to your account before payment.
If after following the above steps you still have not received your files, please send a direct email to [email protected] or message us on our Facebook page, and I will assist you in receiving your files as soon as possible.