Instructions for when you do not receive the download link.

Upon successful payment, we will automatically send you an email from “eaglessvgdesign@gmail.com” to the email address you provided during checkout. Please check your inbox or junk/spam folder (sometimes it ends up there) by searching for the keyword “eaglessvg” in your email search bar. If you still cannot find it, it may be due to the following reasons:

  • You entered an incorrect email address during checkout.
  • Our emails were blocked from being delivered to your email (as our emails send automated download links, individual email filters sometimes block them).

If you did not receive our email after ensuring you entered the correct information, please send an email to “eaglessvgdesign@gmail.com” including your “Full Name + Order Number” (I will definitely receive an email from you). I will then reply to your email and resend the file in the attachment.

I am a Designer, not an IT person so sending download links sometimes encounters glitches. Please understand and thank you for your patience.

Guide to add items to cart and checkout.

Step 1: Click on “ADD TO CART” on the files you want to purchase.

Step 2: Once done adding the files, click the “CHECK-OUT” tab.

On the checkout page, enter your payment details. Be sure to enter your correct email address to ensure the files are sent to the right email.

Step 3: Click PROCEED TO PAYPAL to complete payment. You DO NOT need to have a PayPal account to buy, PayPal will give you an option to use your credit/debit card. Just enter your email address on PayPal page whether you have or don’t have PayPal account. PayPal will guide you on how to seamlessly complete the Payment. 

Download guide, there are 3 download options.

Option 1: Download via direct link.

►After payment, you will be automatically redirected to the download page with the download link. Click on the file to download. SEE BELOW.

Option 2: Download via email.

  • After payment, in addition to being redirected to the download page, we will also send you an invoice email with the download link from Eaglessvgdesign@gmail.com to the email you provided in the previous checkout form. Please check your email inbox for the email sent from Eaglessvgdesign@gmail.com (please check your spam folder as well, as it may be there sometimes).
  • Click on it to download. SEE BELOW.

Option 3: Download via account.

Note: Create an account and log in to your account before payment.

 

 

If after following the above steps you still have not received your files, please send a direct email to eaglessvgdesign@gmail.com or message us on our Facebook page, and I will assist you in receiving your files as soon as possible.